Privacy Policy | DataHealix

PRIVACY POLICY – DATAHEALIX

SERVICES ARE PROVIDED BY MOYSON CLINICAL CONSULTING (MCC), OPERATING UNDER THE DATAHEALIX BRAND

The website (hereafter: the “Website”) is offered by:

Moyson Clinical Consulting BV (hereafter: “MCC”, “We” and “Us ”)

Hollandstraat 159

2223 Schriek

BELGIUM

Company number (VAT-BE): BE0537.832.435

Email: moysonclinicalconsulting@outlook.com

Phone: 0479 98 67 27

Feel free to contact us should you have any privacy-related questions.

1. Why This Privacy Statement?

Every person who visits or uses the Website (hereafter: the “Visitor”) as well as every person who relies on our services (hereafter: the “Customer”) will in most cases disclose a certain amount of personal data. Personal data refers to any information that enables MCC to identify you as a natural person, whether or not we actually proceed to do so. You are considered identifiable when a direct or indirect link can be established between one or more pieces of data and you as a natural person. For the purposes of this policy, the Visitor and the Customer are collectively referred to as the 'Data Subject'.

We only use and process your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Statement to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation).

Through this Privacy Statement, every User of the Website is informed of the processing activities MCC may carry out with his or her personal data. MCC reserves the right to modify this Privacy Statement at all times. Every substantial change will be clearly communicated towards the User. We advise you to consult this document regularly.

2. Who is Responsible for the Processing of Personal Data?

2.1. Controller

MCC is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organisational means with regard to the processing of those personal data.

Our website is hosted on the Wix platform. Wix.com Ltd. provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall. For more information, please review Wix's Privacy Policy: https://www.wix.com/about/privacy.

2.2. Processor(s)

MCC is free to rely on data processors. A processor is the natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.

MCC relies on the following categories of "processors":

* Companies we have engaged for ICT technical support and hosting purposes;

* Companies we have engaged for logistic purposes (e.g. delivery), if applicable;

* Companies we have engaged for payment purposes, if applicable.

3. On what Legal Grounds is your Personal Data Processed?

In accordance with the GDPR we process personal data on the following legal grounds:

On the basis of the execution of the contract agreed upon with the Customer or the execution of pre-contractual steps taken at the request of the Data Subject; or
On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship with the Customer, invoicing in particular;
On the basis of our legitimate interest in responding to information requests from Customers;
On the basis of our legitimate interest to send newsletters and leaflets to our Customers;
On the basis of the explicit consent to send newsletters to Visitors and Customers.

4. Which Personal Data is Processed?

MCC commits to only collect and process your personal data in a way that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

How much and what personal information MCC collects about you depends on your use of the Website and of our services. The scope of personal data collection may increase as you make more intensive use of our Website and services. While our website uses Google Analytics, we have taken steps to ensure compliance with data protection regulations, including the use of IP anonymization. This minimizes the likelihood that personal data will be transmitted outside of the EEA. If cross-border data transfers are necessary, they are conducted under appropriate safeguards such as Standard Contractual Clauses (SCCs) or similar mechanisms. MCC processes the following categories of personal data for customers:

- Customers:

Contact Details: Address, telephone number, and e-mail address.
Professional Information (if applicable): Job title, company name, departmental names, and business contact details.
Transaction Data (if applicable): Billing details, payment information, VAT number.
Technical Information: IP address, browser type, and device information
Other Data: Any other information you voluntarily provide (e.g., responses to forms or surveys).

MCC ensures that all personal data is stored securely in a controlled environment and processed in compliance with GDPR. For additional details on data processing by our hosting platform, please review https://www.wix.com/about/privacy. Other personal data may be collected at a later date, for example in the context of follow-up or after-sales services.

- Visitors:

MCC collects personal data from visitors to our Website, including professional employees, healthcare professionals, and other stakeholders. The categories of data collected include:

Electronic Identification Data: IP address, cookies, and other online identifiers.
Personal Identification Data: Name and first name.
Contact Details: Address, telephone number, and e-mail address.

This personal data is collected when you visit our Website, particularly when you complete and submit our contact form or engage with specific features designed for professional audiences. Cookies may also be used to analyze website traffic and enhance user experience. For more details, please see our Cooky Policy.

MCC collects this data to:

Respond to inquiries and provide relevant information.
Facilitate engagement with professional content and resources.
Improve the functionality and user experience of our Website.

For healthcare professionals and employees, additional professional details (e.g., job title, organization, and department) may be collected to provide tailored resources or access to specific features. All data collected is securely stored and processed in compliance with applicable data protection regulations.

5. For Which Purposes is Your Data Used?

The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. The collection of personal data becomes more extensive as the User makes more intensive use of our Website and our online services.

MCC commits to solely process your personal data for the following purposes:

- Customers:

Customer management: customer administration, invoicing, support and complaint monitoring.
Sending newsletters and leaflets. In that case, the Customer is always entitled to unsubscribe.

- Visitors:

Answering requests for information submitted via the contact form on the Website;
Sending newsletters if the Visitor has expressly agreed to this. In this case, the Visitor is free to withdraw his consent at any time.

The Data Subject's personal data may also be used for the following purposes:

Dispute management.
Protection against fraud and criminal offences.

We also use cookies in order to recognise the (IP address of) Visitors and to offer them a personalised user experience, to remember technical choices (e.g. a shopping cart), and to detect and correct any errors which might be present on the Website. For more information concerning the use of cookies, we kindly refer you to our cookie policy on www.datahealix.com

When visiting the Website, some data is being collected for statistical purposes. Such data is necessary to optimise your user experience. It concerns the following data: probable location of consultation, hour and day of the consultation and the pages which are being consulted, etc. In order to protect your privacy in the best possible way, this data is always anonymized.

Under no circumstances do we collect sensitive personal data, such as data about your race, political opinions, health, religious and other beliefs, sexual orientation or the like.

The User provides the personal data to MCC himself and therefore retains a certain degree of control. MCC reserves the right to suspend or cancel certain operations if personal data is missing, incorrect or incomplete.

6. Who Receives your Personal Data?

Your personal data will only be processed for internal use within MCC. Your personal data will not be sold, passed on or communicated to third parties, unless you have given us your explicit consent beforehand, or if the transmission is necessary for the execution of the agreement or is legally required. You may also be assured that we will not transfer your personal data outside the European Economic Area.

7. How Long do we Store your Personal Data?

Your personal data is stored as long as necessary to achieve the purposes pursued. Your personal data will be erased from our database as soon as it is no longer necessary for the purposes pursued or if you validly exercise your right to erasure.

8. What are your Rights?

8.1 Guarantee of a legitimate and secure process of your personal data

Your personal data is solely processed for the legitimate purposes explained in point 5. Your personal is collected and processed in an appropriate, relevant and non-excessive manner, and is not kept longer than necessary to achieve the intended purposes.

8.2 Right to access

If you can prove your identity, you have the right to obtain information about the processing of your personal data. Thus, you have the right to know the purposes of the processing, the categories of personal data concerned, the categories of recipients to whom the personal data is transmitted, the criteria used to determine the data retention period, and the rights which you can exercise with regard to your personal data.

8.3 Right to rectification of your personal data

Inaccurate or incomplete personal data may be corrected. You can always request us to do so in writing.

8.4 Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data under the following assumptions:

* Your personal data is no longer necessary for the intended purposes;

* You withdraw your consent to the processing and there is no other legal ground for processing;

* You have validly exercised your right of opposition;

* Your personal data has been illegally processed;

* Your personal data must be deleted to comply with a legal obligation.

8.5 Right to limitation of processing

In certain cases, you have the right to request the limitation of the processing of your personal data, especially in case of dispute as to the accuracy of the data, if the data are necessary in the context of legal proceedings or the time required to MCC to verify that you can validly exercise your right to erasure.

8.6 Right to object

You have the right to object at any time to the processing of your personal data for direct marketing purposes. MCC will stop processing your personal data unless it can demonstrate that there are compelling legitimate reasons for the processing which prevail over your right to object.

8.7 Right to data portability

You have the right to obtain any personal data which you have provided us in a structured, commonly used and machine readable format. At your request, this data may be transferred to another provider unless it is technically impossible.

8.8 Right to withdraw your consent

You may withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.

9. How to exercise your rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to MCC, Hollandstraat 159, 2223 Schriek, BELGIUM or by email to moysonclinicalconsulting@outlook.com. We will respond as soon as possible, and no later than one (1) month after receipt of the request.

10. Possibility to lodge a complaint

If you have any comments or complaints about the way in which we handle your personal data, we ask you to report them to us first. In this way, we can reach an amicable solution by mutual agreement.

If, after this notification, you are still not satisfied with the processing of your personal data by MCC, you have the right to lodge a complaint with the competent Data Protection Authority (for Belgium: https://www.dataprotectionauthority.be/).

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PRIVACY POLICY – DATAHEALIX